At md77, your personal data is handled with care, transparency, and respect. This Privacy Policy explains exactly what information md77 collects from Pakistani players, how it is used, who it may be shared with, and what rights you hold over your own data. We believe every player deserves to know how their information is being treated.
These six points summarise md77's core privacy commitments. Read the full policy below for complete details on each commitment.
md77 only collects personal data that is genuinely necessary for operating your account, processing transactions, verifying identity, and complying with licensing obligations. Nothing more.
md77 does not sell, rent, or trade your personal information to any unaffiliated third party for marketing or commercial purposes. Your data is used to operate your md77 account — full stop.
All data transmitted between your device and the md77 platform is protected by industry-standard TLS/SSL encryption. Your login credentials, financial data, and personal details travel securely.
Players have the right to access, correct, export, and request deletion of their personal data held by md77, subject to legal retention obligations. Requests are handled within 30 days.
md77 is fully transparent about why data is collected and how it is used. Every category of data collected from Pakistani players is described in detail in this Privacy Policy.
md77 retains personal data only for as long as it is required for operational, legal, or regulatory purposes. Data no longer required is securely deleted or anonymised on schedule.
Age Requirement: The md77 platform is strictly for players aged 21 and over. This Privacy Policy applies exclusively to adult players who have registered a verified account with md77. Underage use is prohibited and will result in immediate account closure.
md77 ("we", "us", "our") is committed to protecting the privacy of all players who use the md77 online gaming platform at md77.im. This Privacy Policy ("Policy") describes in clear and plain terms how md77 collects, processes, stores, and protects personal data belonging to registered players and visitors to the md77 platform.
This Policy applies to all personal data processed by md77 in connection with the operation of the Platform, including data collected during account registration, identity verification (KYC), deposit and withdrawal transactions, gameplay activity, customer support interactions, and marketing communications where consent has been provided.
By registering an account with md77, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not register or continue to use the md77 Platform.
Plain Language Summary: This Policy tells you what data md77 collects about you, why it is collected, how it is protected, who it may be shared with, and what you can do if you want to access or remove your data. We have tried to keep the language as clear as possible without sacrificing accuracy.
md77 operates the online gaming platform accessible at md77.im, providing Pakistani players with cricket betting, live casino, slot games, fishing games, and related gaming services. md77 operates under an internationally recognised gaming licence that imposes strict standards on how player data is collected, stored, and processed.
For the purposes of this Privacy Policy, md77 is the data controller in respect of all personal data collected through the Platform. As data controller, md77 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is lawful and fair.
If you have any questions or concerns about how md77 handles your personal data, you may contact us at any time using the details provided in Section 16 of this Policy.
md77 collects only the personal data that is necessary to operate the Platform, comply with regulatory requirements, and provide a safe and personalised gaming experience. The categories of personal data md77 may collect are described below.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity & Contact | Account operation, KYC, support | Duration of account + 5 years |
| Financial Data | Transaction processing, AML | Duration of account + 7 years |
| Gameplay Activity | Platform operation, responsible gaming | Duration of account + 3 years |
| Technical / Device | Security, fraud prevention | 13 months rolling |
| KYC Documents | Regulatory compliance, verification | Duration of account + 7 years |
md77 collects personal data through the following methods:
md77 uses collected personal data for the following purposes:
Important: md77 does not use automated profiling or algorithmic decision-making in ways that produce legally significant effects on players without a human review process being available. If you believe an automated decision has adversely affected your account, contact support to request a manual review.
md77 processes personal data only where a valid legal basis exists. The applicable bases are as follows:
md77 does not sell personal data to third parties. Personal data may be shared with the following categories of recipients only where necessary and under appropriate data protection agreements:
No Marketing Sharing: md77 does not share your personal data with unaffiliated companies for direct marketing or advertising purposes. If you receive unsolicited marketing communications claiming to be from md77 through any channel other than your registered email address, treat it as fraudulent and report it to support immediately.
The md77 Platform uses cookies and similar tracking technologies to operate correctly, maintain session security, and understand how players interact with the Platform. The categories of cookies used are:
You may control non-essential cookies through the md77 cookie preference centre, accessible via the cookie banner displayed on first visit. Disabling analytics or marketing cookies will not affect your ability to play on the Platform. Disabling essential cookies will prevent the Platform from functioning correctly.
md77 implements a range of technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, md77 will notify affected players and the relevant supervisory authority within the timeframes required by applicable law.
Your Role in Security: Please keep your md77 account credentials confidential. Use a strong, unique password and enable two-factor authentication. md77 will never ask for your password via email, live chat, or any other channel.
md77 retains personal data only for as long as it is required for the purposes described in this Policy, or as required by applicable law. The general retention periods applied by md77 are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual player. Anonymised, aggregated data may be retained indefinitely for statistical purposes without limitation.
As an md77 player, you hold the following rights over your personal data. These rights may be exercised at any time by contacting md77 support via live chat or email. md77 will respond to all data rights requests within thirty (30) days, or notify you if additional time is required for complex requests.
These are your legal rights over the personal data md77 holds about you. Exercise any of these rights by contacting md77 support.
You may request a copy of all personal data md77 holds about you. This includes your account details, transaction history, gameplay records, and KYC documents. Requests are fulfilled within 30 days.
If any personal data md77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected promptly. Contact support with the relevant documentation to initiate a correction.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to md77's legal retention obligations. Data subject to mandatory retention periods cannot be deleted early.
You may request that md77 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being disputed or a complaint is under investigation.
Where processing is based on your consent or on a contract, you may request that md77 provides your personal data in a structured, machine-readable format so that you may transfer it to another service provider.
You may object to the processing of your personal data where that processing is based on md77's legitimate interests. md77 will cease processing unless it can demonstrate compelling grounds that override your rights.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you believe md77 has not handled your personal data in accordance with this Policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority under md77's gaming licence jurisdiction.
The md77 Platform is strictly intended for adults aged 21 years or older. md77 does not knowingly collect personal data from individuals under the age of 21. Age is verified during account registration through standard KYC procedures and again when a player submits their first withdrawal request.
If md77 discovers or is notified that an underage individual has registered an account, the account will be immediately suspended, all Real Money Play transactions will be reversed where practicable, and the account will be permanently closed. md77 may report suspected underage gambling to the relevant licensing authority where required.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
md77 may send marketing communications — including promotional offers, bonus notifications, new game announcements, and platform updates — to players who have opted in to receive such communications. Marketing consent is collected during account registration and may be managed at any time via the Account Settings page.
You may withdraw marketing consent at any time by:
Withdrawal of marketing consent will not affect transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming reminders — which are sent as a necessary part of account operation.
Personal data collected by md77 may be transferred to, stored in, or processed in jurisdictions outside Pakistan where md77's data processing partners, payment processors, or hosting providers are located. Where such transfers occur, md77 ensures that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards.
These safeguards include, but are not limited to: standard contractual clauses approved by relevant data protection authorities; certification under recognised data protection frameworks where applicable; and due diligence assessments of the data protection standards applied in the recipient jurisdiction.
By using the md77 Platform, you consent to the transfer of your personal data to such third-party jurisdictions under the safeguards described above.
md77 reserves the right to update this Privacy Policy from time to time to reflect changes in how personal data is processed, changes in applicable law, or changes in the operation of the Platform. When material changes are made to this Policy, md77 will notify registered players via the email address on file and will publish the updated Policy on this page with a revised effective date.
Minor changes to this Policy — such as clarifications or corrections that do not materially affect player rights — may be made without individual notification. Players are encouraged to review this page periodically to stay informed of how md77 is protecting their personal data.
Continued use of the md77 Platform after the effective date of any updated Privacy Policy constitutes acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and contact support to initiate account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how md77 processes your personal data, please contact us through the following channels:
md77 will acknowledge all privacy-related enquiries within 48 hours and will provide a substantive response within thirty (30) days. Complex requests may require additional time, and md77 will notify you if this is the case.
Response Timeframes: General privacy questions are answered within 3–5 business days. Formal data rights requests (subject access requests, erasure requests, etc.) are processed within 30 calendar days as required by applicable data protection standards.
md77 operates a secure, licensed platform with strict data protection standards. Join thousands of Pakistani players enjoying cricket betting, live casino, and 500+ slot games — all with your privacy respected.
21+ only. Play responsibly. Full Terms & Conditions and Privacy Policy apply.